Intercom Plan Guidance You Can Trust
We help you select the most suitable Intercom plan and add-ons by analyzing your use case.

Intercom Standard CX Implementation Packages
Simple Setup
Messenger configuration (web)
Email connection & authentication
Team inboxes & Assignment
General workspace settings
Help Center configuration
Customer satisfaction survey (CSAT)
Team Ready
Messenger configuration & User authentication (web)
Email connection & authentication
Team inboxes & Assignment
General workspace settings
Help Center configuration
Office hours & SLA
Back office & Customer tickets workflows
Customer satisfaction survey (CSAT)
Pro Setup
Messenger configuration & User authentication (web)
Email connection & authentication
Team inboxes & Assignment
General workspace settings
Help Center configuration
Office hours & SLA
Back office, Tracker & Customer tickets workflows
Customer satisfaction survey (CSAT)
Social media integrations Facebook & Instagram
Fin AI standard configuration
Full Coverage
Messenger configuration & User authentication (web)
Messenger configuration & User authentication (mobile apps)
Email connection & authentication
Team inboxes & Assignment
General workspace settings
Help Center configuration
Back office, Tracker & Customer tickets workflows
Customer satisfaction survey (CSAT)
Social media integrations Facebook & Instagram
WhatsApp integrations
Fin AI standard configuration
Roles & Permissions
Phone & SMS
Intercom Starter Pack for Early Stage Startups
A lightweight, fast-track setup to help startups launch Intercom and Fin AI the right way from day one.