About PlementOps
We build intelligent CX and EX ecosystems powered by Intercom and Zendesk.
PlementOps specializes in implementing, optimizing, and managing both Intercom and Zendesk solutions. We help small and medium-sized businesses improve their CX, EX and engagement operations through tailored systems, whether it’s conversational support with Intercom or structured workflows with Zendesk.
With a deep understanding of both tools, we ensure businesses deliver exceptional experiences while scaling operations efficiently.
Who runs PlementOps
PlementOps was founded by Tomas, a CX expert with deep experience in customer operations, technical support, and leadership across fast-scaling teams.
With a proven track record of implementing strategic CX/EX systems and delivering measurable results, Tomas now leads PlementOps and focuses on helping businesses succeed with Intercom and Zendesk based ecosystems. The goal is to bring clarity, efficiency, and long-term value to the design and execution of support solutions.
2025
Intercom partnership
2024
PlementOps agency established
2022
Freelance + Zendesk partnership
2021
Technical Support Lead
2020
IT Technical Support Analyst
2018
Technical Support Specialist
2017
Customer Service Specialist
Founder of PlementOps
Why Choose PlementOps?
PlementOps offers a personalized, partnership-driven approach. Every solution is meticulously tailored to meet your unique needs, ensuring maximum impact.
We are here to help.
Whether you’re looking to implement new tools, optimize your current systems, or empower your team with expert guidance.
Explore our services or get in touch for a consultation to see how we can help you with Intercom and Zendesk solutions.